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FAQs

Frequently Asked Questions

Things to know

  • 1. Do you offer financing?

    Yes. We have a variety of financing options that best suits your needs. We also take Visa, MasterCard, Discover and American Express credit card payments.

  • 2. Do you work all year round?

    Yes. We do all our services all year round.

  • 3. What happens when I call for an estimate?

    We gather your contact information (name, address, phone number and email) as well as the details of your home improvement project you are looking to get a quote on. We then schedule an appointment with one of our project specialists to visit your home and assess the projects size, condition and what solution would work best for your needs.

  • 4. Are you insured?

    Yes. we are fully insured and bonded.

  • 5. Do you pull permits?

    Yes. Every municipality is different. If your project requires a permit for work that we will be completing, we will pull the initial permit.

  • 6. Do I need an inspection from the city?

    If permit is pulled, it is your right to call for a final inspection. Although for most exterior projects, a final inspection isn’t a requirement, we would invite any homeowner to call their local municipality and ask for their final inspection.

  • 7. Are you licenced and certified?

    Yes. We have the following licenses and certifications:

    • City of Milwaukee – Home Improvement Contractor License (0199793)
    • Dwelling Contractor Certification (1246809)
    • Dwelling Contractor Qualifier Certification (2056)
    • Certified Lead Safe Contractor (DHS-127800)

  • 8. What are your credentials?

    BCI Exteriors participates in a number of contracting certification programs. Here are our current certifications:

    • Owens Corning Platinum Preferred Contractor
    • James Hardie Elite Preferred Contractor
    • LP BuildSmart Pro Preferred Contractor
    • CertainTeed Shingle Master
    • Mastic Elite Contractor
    • DaVinci Preferred Masterpiece Contractor
    • TAMKO Pro Certified Contractor
    • GAF Master Elite Weather-stopper Roofing Contractor

  • 9. Are you members of any organizations?

    We are members of

    • NARI Member (National Association of the Remodeling Industry)
    • MBA Member (Metropolitan Builders Association)
    • BBB Accredited Business (Better Business Bureau)
    • HomeAdvisor Screened & Approved Contractor
    • GuildQuality Member

  • 10. Do I need a lien waiver?

    If your contractor doesn’t provide you with a lien wavier, you will be liable for the remaining balance that your contractor didn’t pay to the building material provider. Having a lien waiver shows all parties that you paid your bill.

  • 11. Is my project eligible for a tax credit?

    Depending on what tax incentives are available at any given time will dictate if you will get a tax credit. For more information about available tax credits, inquire with your local tax professional.

Roofing

  • 1. What are the indications that I may need a new roof?

    There are a lot of factors to consider when your home needs a new roof. Click here to learn more.

  • 2. How do you protect my house and yard when working on my home?

    We place tarps around the house to protect the yard and surrounding landscape. On certain job sites, we use plywood to protect siding, decks, patios and stamped concrete. We will also temporarily install planks at the gutter line to slow the fall of materials on projects with steep roofs to protect the surrounding area.

    BCI also has two Equipters for large scale projects. An Equipter is essentially a dumpster that features scissor-lift capabilities and is easily movable around job sites. This allows us to discard old roofing and siding materials efficiently and effectively without throwing them from great heights.

Gutters

  • 1. Do we offer seamless gutters?

    Yes.

  • 2. Do you clean gutters?

    No, but we do offer gutter protection that helps prevent clogging in your house’s drainage system.

Windows & Doors

  • 1. Do we do window repair?

    No. We do window replacements.

  • 2. Do you install large garage doors?

    No. We do entry and service doors.

Home Performance

  • 1. How do I know my home's insulation is working properly aka efficiently?

    The only sure way to understand your home’s performance is to do a comprehensive energy audit that analyzes and identifies your home’s strengths and weaknesses.

    For more information about Home Performance  Assessments click here.

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STILL HAVE QUESTIONS?

WE HAVE THE ANSWERS!

Please give us a call 262.703.9800 or

  • CertainTeed Shingle Master Company
  • Owens Corning Platinum Preferred Contractor
  • LP Buildsmart Pro Contractor
  • NARI - National Association of the Remodeling Industry Member
  • Better Business Bureau A+ Rating
  • MBA - Metropolitan Builders Association Logo
  • DaVinci Roofscapes Masterpiece Contractor Program Logo